How a Multi-Location DSO Improved Compliance, Workflow Consistency, and Operational Efficiency with CephX
Overview A rapidly growing multi-location Dental Support Organization (DSO) was facing increasing operational pressure across imaging workflows, compliance documentation, and clinical consistency. As the organization expanded, leadership identified several recurring challenges: The DSO partnered with CephX to standardize imaging operations, automate diagnostic workflows, and reduce administrative burden across clinics. The Challenge Like many growing DSOs, […]
The OSO Tech Stack No One Talks About (and Why It’s Quietly Breaking Platforms)
OSOs and DSOs continue to scale quickly, driven by strong patient demand and private equity interest. The model looks resilient from the outside. The quiet constraint isn’t growth or clinical quality – it’s infrastructure. Most platforms inherit fragmented systems as they acquire practices. At a small scale this is tolerable. At platform scale, it erodes […]